Learn how to top up NOL card easily for seamless travel across Dubai.
One of the most straightforward ways is through the RTA (Roads and Transport Authority) website. You just visit the official RTA website, go to the NOL top-up section, and enter your card’s 10-digit Tag ID (found on the back of your NOL card).
After entering your email address and selecting the amount you want to add (usually between AED 30 and AED 150), you can complete the payment using a debit or credit card. However, this method isn’t instant.
Once you’ve paid, the balance needs to be “activated,” which means you must tap your card at a metro gate, bus validator, parking machine, or any RTA checkpoint. This activation typically takes between 45 minutes and 4 hours after payment is made.
How to Top Up NOL Card Offline
To top up your Nol card offline in Dubai, you can use Ticket Vending Machines at metro stations, or visit authorized retailers like ZOOM stores, ENOC/EPPCO stations, or other designated locations.
You can also top up at the ticket office machines or use solar-powered top-up machines at some bus stops.
NOL Card Balance Check with the Number
To check your NOL card balance using its number, send an SMS with the word “BAL” or “Balance” to 511 after registering your NOL card ID with your mobile number. You can also check your balance through the RTA Dubai app or at ticket vending machines at metro stations and bus stops.
Check Top Up NOL Card Travel History
To check the travel history of your NOL card, you can use the RTA Dubai app or the RTA website. You will need your NOL card number or tag ID to view the transaction details, including recent trips, fares, and top-ups.
What is an NOL Card?
The NOL card is a contactless smart card used for public transport payments in Dubai. It allows users to travel across different modes of transport without the need for cash. The card is available in four types, each with unique features and balance limits.
Types of NOL Cards and Their Features
| Card Type | Features | Maximum Balance |
| Red Ticket | A disposable card suitable for short-term use, ideal for tourists. | AED 50 |
| Silver Card | A standard card designed for daily commuters using multiple transport modes. | AED 1,000 |
| Gold Card | Provides access to Gold Class cabins in the Dubai Metro and trams. | AED 1,000 |
| Blue Card (Personalized) | A registered card with balance protection, auto top-up, and personalized features. | AED 5,000 |
Each of these cards serves a different purpose, so users should choose the one that best suits their travel needs and preferences.
Different Ways to Top Up Your NOL Card
You can recharge your NOL card using multiple methods. Some options are more convenient for digital users, while others are ideal for those who prefer in-person transactions.
Online Top-Up via the RTA Website
Recharging your NOL card online through the RTA website is one of the most convenient methods. It allows you to recharge from anywhere without visiting a physical location.
Step-by-Step Guide to Online Top-Up
- Visit the official RTA website at
- Navigate to the NOL Services section.
- Click on the Top Up NOL Card option.
- Enter your NOL card number carefully.
- Select the recharge amount based on your travel needs.
- Proceed to payment and complete the transaction using a debit card, credit card, or other available payment options.
- Please wait for up to 24 hours for the balance to reflect on your account.
This method is best for people who prefer online transactions and do not need an instant balance update.
Pros: Convenient and secure, no need to visit a metro station.
Cons: Balance takes time to update, not suitable for urgent top-ups.
Mobile App Recharge via RTA Dubai App
The RTA Dubai App allows users to top up their NOL cards using their smartphones. This method is ideal for those who prefer a mobile-friendly experience.
Steps to Top Up via the RTA Dubai App
- Download the RTA Dubai App from the Google Play Store or Apple App Store.
- Open the app and log in or create an account if you do not have one.
- Navigate to the NOL Services section.
- Enter your NOL card number correctly.
- Choose the top-up amount based on your requirements.
- Proceed to payment and complete the transaction using a debit card, credit card, or digital wallet.
- Wait for a few hours for the balance to reflect.
Pros: Easy to use, secure, and convenient.
Cons: Requires an internet connection and a smartphone.
Top-Up at Ticket Vending Machines
Ticket vending machines are located at metro stations, bus stations, and tram stations, making them an accessible option for recharging your NOL card.
| Steps | Details |
| Find a vending machine | Located at all public transport stations across Dubai. |
| Insert your NOL card | Place it into the designated slot in the machine. |
| Pay using cash or a card | Choose the amount you want to add. |
| Pay using cash or card | Machines accept both cash and card payments. |
| Collect your receipt | Your balance updates instantly. |
Pros: Instant balance update, no waiting time.
Cons: Machines can be busy during peak hours.
Top-Up at Metro Ticket Counters
For those who prefer an in-person top-up, metro ticket counters offer an alternative solution.
How to Top Up at Metro Ticket Counters
- Visit the nearest metro station.
- Approach the ticket counter and request a top-up.
- Provide your NOL card to the counter staff.
- Specify the amount you want to recharge.
- Pay using cash or a card.
- Collect your receipt and check your updated balance.
Pros: Immediate balance update, assistance from staff.
Cons: Can have long waiting lines, especially during peak hours.
Auto Top-Up via Bank Account
The Auto Top-Up feature is available for Blue (Personalized) NOL cardholders. This service ensures that your balance is automatically recharged when it falls below a set limit.
| Steps | Details |
| Register for Auto Top-Up | Visit your bank’s website or the RTA website. |
| Link your NOL card | Enter the required bank details to enable auto-recharge. |
| Set a minimum balance | Auto top-up activates when your balance drops below the set limit. |
| Confirm and activate | The system will automatically top up your card when needed. |
Pros: No manual top-up required, always have sufficient balance.
Cons: Only available for Blue (Personalized) NOL cards. Click Here
Frequently Asked Questions
How long does it take for my NOL card balance to update after recharging?
The balance updates instantly if recharged at metro stations, vending machines, or retail stores. If you recharge online or via the app, it may take up to 24 hours.
Can I get a refund for my NOL card balance?
Refunds are only available for Blue (Personalized) NOL cards. Users need to visit an RTA customer service center to apply for a refund.
What should I do if my NOL card is not updating after a top-up?
If your balance does not update within 24 hours, visit a Metro ticket counter or call RTA Customer Service at 8009090.
Can I use my NOL card for payments other than transport?
Yes, the NOL card can be used to pay parking fees, small retail purchases, and government services.
Conclusion
The NOL card is a vital part of Dubai’s public transport system, offering a cashless and convenient way to pay for metro, buses, trams, water buses, parking, and even some retail and government services.
This guide has explained all the major top-up methods in detail, including the RTA website, mobile apps, ticket vending machines, metro counters, and auto top-up for personalized cards.
Each technique serves different needs, while some prefer the convenience of online recharge, others may choose instant balance updates through machines or counters.
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